77fg — User Privacy

Your Privacy Is Our Commitment

Keeping your personal information safe at 77fg is our top priority. This policy explains in detail what information we collect, how we use it, and what your rights are.

Last Updated: This privacy policy may be updated at any time. Any changes will be published on this page.
1

Introduction & Scope of Policy

77fg ("we", "our", or "the platform") operates an online casino and betting platform for users in Bangladesh. This privacy policy explains what personal information we collect from you through our website 77fg.lat, and how we process, store, and protect that information.

By registering on our platform or using our services, you are considered to have given your consent to the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using our platform.

This policy applies only to 77fg's own services. It does not apply to third-party websites or services, which are governed by their own privacy policies.

2

What Information We Collect

We may collect your information in various ways. The types of information collected are described in detail below.

2.1 Personal Identification Information

During account registration and verification, we may collect the following information:

  • Full name and date of birth (for age verification)
  • Email address and mobile number
  • Residential address
  • National ID card or passport details (where applicable)
  • Username and password (stored in encrypted form)

2.2 Financial Information

To process transactions, we collect the following financial information:

  • bKash, Nagad, Rocket, Upay account numbers (for deposits made through the relevant method)
  • Bank account details (for bank transfers)
  • Transaction history, amounts, and dates
  • Deposit and withdrawal records

We never store your full bank card details or PIN. All financial information is transmitted and stored through secure SSL encryption.

2.3 Technical & Usage Information

When you use our platform, certain technical information is collected automatically:

  • IP address and device type
  • Browser type and version
  • Operating system information
  • Login and logout timestamps
  • Record of pages visited and links clicked
  • Cookie and session data
3

Purpose of Data Use

We use the information we collect only for the following legitimate purposes. Your information will not be used for any unlawful or unauthorized activity.

Account Management

To create, verify, and manage your account; to keep your login secure and confirm your identity.

Transaction Processing

To process deposit and withdrawal requests; to maintain accurate records of financial transactions.

Customer Support

To resolve your issues and provide effective assistance via 24/7 live chat and email.

Security & Fraud Prevention

To detect suspicious activity and protect the platform from misuse.

Platform Improvement

To analyze user experience and improve the platform's performance and gaming experience.

Bonuses & Promotional Offers

To deliver information about welcome bonuses, the VIP program, and special offers to you in a timely manner.

4

Information Sharing with Third Parties

77fg does not sell, rent, or provide your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Payment Service Providers

To complete your transactions, we share the necessary information with bKash, Nagad, Rocket, Upay, and authorized banks. This sharing is limited strictly to transaction processing.

4.2 Technology & Service Partners

To operate our platform, we use services from trusted technology providers, such as server hosting, cybersecurity, and analytics tools. These partners operate under strict confidentiality agreements.

4.3 Legal Obligations

If we are directed to provide information to a lawful authority under applicable law in Bangladesh, we will be obliged to comply with that legal requirement.

4.4 Business Transfers

In the event of a business merger or restructuring, user information may be transferred to the new entity. In such a case, the new entity will also be bound to comply with the terms of this privacy policy.

5

Cookie Policy

Our website uses cookies, which are small data files stored in your browser. Cookies help make our platform more functional and user-friendly.

5.1 Types of Cookies We Use

  • Essential Cookies: These are necessary to keep your login session active and to ensure security.
  • Functional Cookies: Used to remember your preferences and settings.
  • Analytics Cookies: Help us analyze how the platform is used so we can improve our services.

5.2 Cookie Controls

You can change your options for accepting or rejecting cookies through your browser settings. However, please note that disabling certain essential cookies may limit some functionality of the platform.

6

Data Security Measures

77fg applies industry-standard security measures to keep your personal information safe. We believe that building a secure and trustworthy platform is our most important responsibility.

  • SSL Encryption: All data transmissions are protected by 256-bit SSL/TLS encryption.
  • Password Protection: Your password is stored using a strong hashing algorithm. No member of our staff can view your password.
  • Access Controls: Only authorized staff can access user information on a need-to-know basis.
  • Regular Security Reviews: Our systems are verified through regular security testing.
  • Data Backup: Important data is regularly backed up in a secure manner.
  • Firewall Protection: Advanced firewall and intrusion detection systems are active.

No information transmitted over the internet can be guaranteed to be completely secure, but we make every effort to keep your information protected. If you believe your account is at risk, please contact our support team immediately.

7

Data Retention

We retain your personal information for as long as it is necessary or required to be retained due to legal obligations.

  • Active Account Information: Retained for as long as the account remains active.
  • Financial Transaction Records: Retained for the period required by law.
  • Closed Account Information: May be retained for a defined period for fraud prevention and legal compliance.
  • Log Files & Technical Data: Retained for a limited period for security analysis and troubleshooting.

Once the required retention period has ended, your personal information is securely deleted or anonymized.

8

Your Rights & Options

As a user of 77fg, you have the following rights regarding your personal information:

8.1 Right to Access Information

You may request at any time to know what information we hold about you. We are obliged to provide you with that information within a reasonable time.

8.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction through our support team.

8.3 Right to Request Deletion

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or ongoing disputes.

8.4 Opt Out of Marketing Communications

If you do not wish to receive promotional communications from us, let our support team know your preference. However, important account-related messages cannot be stopped.

8.5 Right to Close Your Account

You may request to close your account at any time. After the account is closed, your personal information will be handled in accordance with our data retention policy.

To exercise any of the above rights or if you have any questions about them, please contact our support team.

9

Protection of Minors

77fg is for adults aged 21 and over only. We do not knowingly collect personal information from any minor. Age verification steps are followed at the time of registration.

If we are informed that a minor is using or has used our platform, we will immediately close that account and delete the associated information. If you have any information regarding this, please notify our support team.

10

Policy Changes & Updates

77fg reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

  • Publish the updated policy on this page.
  • Send a notification to your registered email if necessary.
  • Clearly state the date of the change.

Continued use of the platform after a policy update will be taken as your acceptance of the revised policy. We therefore recommend that you review this page regularly.

11

Contact Us

You can contact us for any questions, concerns, or to exercise your rights regarding this privacy policy. Our support team is available 24 hours a day, 7 days a week.

Privacy-Related Contact

Email Support
Live Chat
24/7 Instant Support
Language Options
Available in both Bengali and English

After receiving your privacy request or complaint, we will respond as quickly as possible. For more details, visit our FAQ page or read About Us.